Terms and Conditions - Hospitality Wholesale
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Terms and Conditions

General Terms and Conditions applying to all orders:

Hospitality Products is the business that operates the Hospitality Wholesale website and we will confirm your order by email. If you do not receive a confirmation please email us at sales@hospitalityproducts.com.au

Orders will not be despatched until payment in full has been received from first time customers and Hospitality Products is satisfied with the integrity of the order.

If paying by Credit Card your statement will indicate: HOSPITALITY PRODUCTS PTY LTD

It is your obligation to enter the correct delivery address details at the time of ordering. If the delivery details you have given are incorrect, Hospitality Products will not refund your payment. Should you wish to re-send the package, you will incur an additional delivery charge.

Hospitality Products cannot guarantee a specific delivery time. We will make every attempt to fulfil your request but cannot guarantee it.

Prices of goods, delivery and other charges displayed on the hospitality wholesale website are current at the time of display. These prices are subject to variation without notice.

We will always attempt to be as accurate as possible with our product descriptions, images and pricing. In the interest of product development, some product features may be improved and hence vary slightly.

All prices quoted are exclusive of GST and all prices are quoted in Australian dollars.

Products are subject to availability. If an item is out of stock, we will notify you immediately to confirm a scheduled delivery date.

Hospitality Products does not warrant that a product is available or suitable for your purposes and by accessing this website you agree that Hospitality Products will not be liable for any product that is not available or not suitable for your purposes or individual needs.

These Terms and Conditions govern the use of Hospitality Products (the website) and the purchase of any goods from it.

You agree to provide Hospitality Products with current, complete and accurate customer information when asked to do so by the website or an employee of Hospitality Products.

It is a violation of the law to place orders under a false name or with a fraudulently obtained credit card. Fraudulent ordering will be prosecuted to the fullest extent the law allows.

We reserve the right to change the shipping costs at any time.

Please note that by accessing, using or browsing this website you agree to be bound by its terms, conditions, disclaimers and limitations of liability ("Terms and Conditions"). Hospitality Products reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time without providing notice to you. By using the Hospitality Wholesale web site, you agree to be bound by these terms of use and also to the provisions of our Privacy Policy. If you do not wish to be bound to the terms of this agreement, you must not access the site.

Intellectual Property Rights

The material contained on this web site is protected by copyright. You may use this web site only for your personal and non-commercial purposes. Except to the extent permitted by relevant copyright legislation, you must not use, copy, modify, transmit, store, publish or distribute the material on this web site, or create any other material using material on this web site, without obtaining the prior written consent of Hospitality Products. Trade marks (whether registered or unregistered) and logos must not be used or modified in any way without obtaining the prior written consent of Hospitality Products. The web site, products, technology and processes contained in this web site may be the subject of other intellectual property rights owned by Hospitality Products or by third parties. No licence is granted in respect of those intellectual property rights other than as set out in these Terms. Your use of this web site must not in any way infringe the intellectual property rights of any person.

External Sites

This web site may contain links to, or frame, web sites of third parties ("external sites"). Hospitality Products is not required to maintain or update the links. Links to, or framing of, external sites should not be construed as any endorsement, approval, recommendation or preference by Hospitality Products of the owners or operators of the external sites, or for any information, products or services referred to on the external sites unless expressly indicated on this web site.

Hospitality Products makes no warranties and accepts no liability in relation to material contained on external sites.


When you, use the payment system a secure server is used. Secure Server Layer (SSL) encrypts the information you send through this web site. Hospitality Products makes no warranty in respect of the strength or effectiveness of that encryption and Hospitality Products is not responsible for events arising from unauthorised access of the information you provide. There are alternative payment options available to you.


Cookies are small pieces of data stored on the web browser on your computer. Any web server (including this one) may:

Store one or more cookies in your browser;

Request your browser to transmit this data back to the web server; or

Request your browser to transmit a cookie that has been stored on your browser by another site within the same internet domain. For example, all servers in the domain hospitalitywholesale.com.au may retrieve a cookie set by the web server hospitalitywholesale.com.au

This web site may store cookies on your web browser in order to improve service for you on your subsequent visits to this web site.

By using cookies, web sites can track information about visitors' use of the site and provide customised content. Most web browsers can be configured to notify the user when a cookie is received, allowing you to either accept or reject it. You may also inspect the cookies stored by your web browser and remove any that you do not want.

If you disable the use of cookies on your web browser or remove or reject specific cookies from this web site or linked sites, then you may not be able to gain access to all the content and facilities of this web site.


Promotions may have a minimum and or maximum spend to qualify for the promotional offer and may cover only shipping, only items, or all of the order. Some promotions are only available to email newsletter subscribers and some are only available for order delivery to metropolitan addresses as determined by Hospitality Products.